a user connects to the NetScaler Gateway website and is prompted with a login page.If you still use Citrix WebInterface: not much difference there, but my screen shots won’t be of any help. I talk about using Citrix StoreFront website, there is not so much difference to a receiver for web site. Let’s try to understand what’s going on: The stages of a Citrix NetScaler Gateway connection I want to keep away from misleading tips, instead guide you through a well-structured troubleshooting guide. They hardly ever ask: Which component is guilty. Most of the answers don’t focus to the right source. Questions about connection issues come up quite often. I am one of the moderators of a Facebook group about Citrix. It seems to be annoying and hardly possible. So I will divide my blog into three sections: How to find the source of trouble, Troubleshooting Citrix StoreFront and Troubleshooting Citrix NetScaler Gateway. There are two potential sources of trouble: Citrix StoreFront and Citrix NetScaer Gateway. The reason for this is the way connection issues are reported. One of the most annoying issues in Citrix NetScaler is ICA / HDX connection issues.
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